The Incoming Goods Department is the
Foundation for Fast Delivery

The incoming goods process is an essential step that precedes all other in-house transport, storage and picking processes. This area is distinguished by the receipt of goods, the incoming goods inspection and the quality assurance of the delivered goods. It is essential to ensure that the individual goods are checked and labelled meticulously in order to avoid errors in storing the goods or picking them with the resulting incorrect forwarding to dispatch or production. A number of different methods can be used to facilitate the receipt of goods from the outset and to avoid errors. Efficient incoming goods handling therefore ensures fast delivery and short delivery times, which are particularly important in e-commerce. Automatic carton disposal belts ensure the efficient handling of secondary processes.

Products & Solutions for Incoming Goods

Increased Efficiency Thanks to Optimised Workstations at the Incoming Goods Department

On the one hand, optimised workstations support their employees with a design geared specifically towards ergonomics. On the other hand, they facilitate work processes with a wide range of additional functions, such as the automatic empty container feed. Accumulating, empty cartons can be disposed of via waste belts.

Fast Unloading with the ConBoom® Telescopic Belt Conveyor

The combination of the GEBHARDT telescopic belt conveyor ConBoom® together with GEBHARDT conveyor systems has proven itself for the fast and safe unloading of incoming goods from trucks. Incoming packages can be measured, weighed and labelled before they are transferred to the internal material flow. If your goods should be sorted at the beginning, however, we recommend inspecting the incoming goods using the GEBHARDT sorting solutions.

Connection of Incoming and Outgoing Goods via GEBHARDT Sorting Technology

Solutions for cross-docking are used to directly connect incoming and outgoing goods. The cross-docking process eliminates the need for separate picking, repackaging and storage of the goods. Incoming goods are sorted directly to the planned recipients. Here, the GEBHARDT Speedsorter® loop offers key advantages in the fast and straightforward handling of goods.

Ideal Connection to the Incoming Goods Department, even for Heavy Goods

In the heavy goods segment, GEBHARDT offers a wide range of solutions for integrating pallets, trolleys or workpiece carriers into the internal material flow. When connecting Incoming Goods and the quality management processes, overhead automated solutions, such as the automated guided vehicles can also be used.

Increased Efficiency in Incoming Goods thanks to GEBHARDT StoreWare®

Our automation and software solutions optimise efficiency improvements in Incoming Goods. Scanning and measuring tunnels can be connected as well as other accessories, e.g. scales or automatic carton openers. It does not matter whether the Incoming Goods supply a production environment, resupply a retailer or include items returned by the customer (returns).

Examples of Incoming Goods Solutions

Incoming Goods of Cartons in Direct Handling

This solution is used to accept incoming goods in cartons. Optional ConBoom telescopic belt conveyors can be used to unload incoming trucks or loading bridges. The telescopic belt conveyors simplify unloading. Depending on the fill level, the telescopic belt conveyor can be extended and retracted lengthwise into the truck. The incoming packages travel on the conveyor system to the first workstation, for example, and are stored in front of it. The employee at the first workstation checks the incoming goods and decides which incoming goods area the goods are to be conveyed to. The carton handling can also be automated. Automatic weighing, scanning and measuring stations (Track&Trace) therefore considerably simplify the incoming goods process. This is ideal if the cartons are to be directly and automatically stored without any additional load handling units.

Process Description

  • The telescopic belt conveyors are used to unload incoming packages from loading bridges or lorries.

  • The packages are then transported on the accumulating conveyors to an incoming goods workstation.

  • There, either an employee manually decides in which warehouse area the incoming packages are to be further processed or a fully automatic system measures, scans and weighs the incoming cartons and automatically routes them to the right place in the warehouse.

Repacking into Containers - Manual Empty Container Supply

This solution is used to unpack incoming goods and repack them into empty containers. The empty containers are prepared on pallets that are delivered from the outgoing goods area. The carton waste is collected in suitable trolleys and disposed of at regular intervals. The containers with the repacked goods are accumulated on an accumulating conveyor. This makes it possible to use the conveyor system as a work table, so to speak. The conveyor system can be supplemented with work tables as an option. Hand-held scanners can be used to link incoming goods to an empty container and register it with the IT systems. All containers are transported to the following logistics areas with the touch of a button. The accumulating conveyor can then be reloaded with new empty containers. Alternatively, the loaded containers can be pushed onto the discharging track.

Process Description

  • The incoming packages and goods are unpacked and repacked into containers.

  • The empty containers are ready on a pallet.

  • The containers are then conveyed to another logistics area.


    The carton waste is collected in a roller container or discarded on an optional waste belt.


    The conveyor at the workstation is designed as an accumulating conveyor. This ensures safe working and several containers can be buffered.

Repacking into Containers - Automatic Empty Container Supply

This solution is used to unpack incoming goods and repack them into empty containers. The empty containers are delivered to the upper conveyor line. The empty containers are delivered from other areas of the conveyor system. Several single-variety tracks are available for different sizes of empty containers. The carton waste is collected in suitable roller trolleys or disposed of via a separate waste belt. The employees inspect the incoming goods. Hand-held scanners can be used to link incoming goods to an empty container and register it with the IT systems. The containers with the repacked goods are then pushed from the work table onto the conveyor system. The containers are then transported to the following logistics areas.

Process Description

  • The incoming packages and pallets are set down next to the work tables or transported directly to the workstation by an optional conveyor line.

  • The employees unpack the goods and inspect the incoming goods.

  • An empty container is then taken from the upper track and the goods are repacked into this container.

  • The container, which is now full, is pushed onto the conveyor system and transported away.

Packet service integration

This solution is used to collect incoming goods in the Incoming Goods department. The incoming goods are delivered by packet service providers, for example. The package service employees push the packages onto a conveyor system using an optional stainless steel table in the outdoor area or in an entrance area separate from the warehouse. From there, the goods are transported to the workstations on the conveyor system and accumulated. The employees take the cartons one by one from the accumulating conveyor and unpack them on a work table. The accumulating conveyor closes the gaps one by one. The incoming goods are also inspected and booked at the workstations. The unpacked goods are then placed on picking trolleys and taken using the trolleys to adjacent storage areas for storage.

Process Description

  • Package delivery companies place packages on a table outside the building and then push them onto the conveyor system.

  • The subsequent conveyor system after the curve is designed as an accumulating conveyor. This means that incoming packages are accumulated in front of the workstations.

  • The employees pull the packages onto the workstations. There, the packages are unpacked if necessary and the incoming goods process is handled. Any gaps that occur on the conveyor system are automatically closed.

GEBHARDT Pallet Conveyor Technology at karldischinger

GEBHARDT, as general contractor, is implementing a fully automated distribution centre at the logistics service provider karldischinger in Ehrenkirchen. After the incoming goods inspection using pallet conveyor technology and the quality assurance of the pallets, the goods enter the pallet high-bay warehouse.

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