GEBHARDT SmartGlass
Innovative Remote Service for Your Intralogistics System
Warehouse control system, especially in the case of mechanical faults. A communication process between GEBHARDT and your maintenance team, supported by state-of-the-art technology, ensures more rapid and more efficient assistance in the event of system faults.
A pair of data glasses with access to an augmented reality platform – the GEBHARDT SmartGlass service product – enables direct communication between you and GEBHARDT via video link. The camera embedded into the device allows GEBHARDT experts to see real-time images of the potential source of faults, thus enhancing the quality of fault analysis and enabling direct rectification with your maintenance team. The guided rectification process is also supported by the augmented reality function, which gives your maintenance team overlays of relevant information, such as maintenance and training documents, technical information and live images in the field of view. This ensures that all information is available whenever and wherever it’s needed.
Technical Features
- Reduced downtime
- Faster ROI
- Efficient help for your personnel on site.
- Remote training
- Integration into the existing ERP system
- Integration into the existing CRM system
- Immediate availability of all customer information
- Increased support quality on our hotline
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From the idea to the realization - we create your desired product tailored to your personal requirements.